AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Hmm. Smallest File Size preset unchecks the Preserve Illustrator Editing Capabilities option, so it means the artwork outside of the artboard gets discarded. If I recall correctly, this is how it always worked... disabling this option essentially makes 'saving' into 'exporting', and since you can’t have the smallest file size with a ton of things not even visible on artboard, Ai removes it... as the preset suggests!
    Are you sure you haven't modified the preset to include Preserve Illustrator Editing Capabilities before?

  2. 4 votes
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  3. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Francois, have you tried to reset Preferences? Hold Option+Command+Shift as you start Illustrator. In some cases this helps (but the all preferences obviously get reset).
    The fact Ai tells you the plugin is a problem, it doesn’t really mean it IS THE problem, sometimes it’s just a sign something else deal with it the wrong way.
    If this doesn’t help, deinstalling and reinstalling Ai would be the next thing to try. Sometimes using dedicated Adobe Cleaner Tool (https://helpx.adobe.com/en/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) can help as well.
    If this doesn’t help either — well, please come back and comment (in fact, please do in any scenario).

  4. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    No difference if you toggle GPU to CPU Preview, correct?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can’t confirm yet... perhaps something differs? Does it happen for all the image formats you try to Place? With small and large ones? In a CMYK or RGB doc? Please share more details, if possible, to help to catch the bug.

  5. 114 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    @Stephen, it means the team decided the solution is not good enough to satisfy all the users (since some ARE using the hover scroll) and is working on a better way to deal with it.
    @Alex, in fact this place is the 2nd best place to be heard. The 1st one being the Prerelease community you can apply to if you wish.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Strange... Does it still behave like this for you? If yes — can you please record a short video showing this?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Peter, while I share the thought it should be a toggle-able feature, I wonder how exactly you can accidentally adjust a value using the kind of mouse you mention. I have a physical wheel and I am on Windows, which I know behaves somewhat differently. The video doesn't really explains it, it looks normal to me, I do this intentionally almost always.

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  6. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Mairos, can you please check if you have any snap options enabled in View menu?
    Specifically Snap to Grid and/or Snap to Pixel? If yes — does disabling these change anything in the behavior?
    If it doesn’t help — can you please record this behavior on video and share it along with test file here?

  7. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    To be fair, I can’t tell what is the difference. I mean it! I see some sport you marked, but can’t tell if I notice something specific there.
    Then you say 'sharp' and 'blurry', regarding vectors... does this mean you refer to how these are rendered on screen? or do you use these to somehow describe Bezier paths Image Trace produces? Vector can’t be blurry...
    'Uneven' is something I can totally get and I think I can spot the 'strokes' don’t have the same weight... Am I right though thinking these are not actual strokes, but fills?

    Anyway, some changes were indeed made to the algorithm. But to investigate it further the team would need more details on the settings used and both the original image and the traced results — both before 29.5 and after.
    Please share these here in comments if this is OK with you to share it publicly, or send them to sharewithai@adobe.com (in this case mention the link to the report for backtracking: http://illustrator.uservoice.com/forums/601447/suggestions/49820743)
    Thanks for reporting this.

  8. 10 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ariel, this is strange, but I was never able to pan faster with Space and Shift held together, whatever combination or order I try, in any version I have access to (CS and before). But I am on Windows, maybe it’s Mac-only thing? Are you sure it does work on pre-25 versions?

    As for the core of you request — a valid one. We should be able to customize all hotkeys, not only allowed. Please vote here to make it possible: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/31609237-assignable-keyboard-shortcuts-for-everything

  9. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I wonder why would you need this at all? Onion skinning has a purpose, but what do you intend to utilize this for?

  10. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I totally get the idea behind the map and the rotated sections of it, and understand the current workflow, but I can imagine it won’t be anything simple to code.
    Illustrator doesn’t allow to rotate artboards, only the view, for all of them at once. All artboards stay aligned to the shared global grid...
    However this is a very interesting request.

  11. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Bradley, there are two related reports on the topic:
    1. Resizing Area Type using Transform or Properties panel should not transform text inside — http://illustrator.uservoice.com/forums/333657/suggestions/31858351
    2. Area Type text stretching when transformed with another shape — http://illustrator.uservoice.com/forums/601447/suggestions/44042973
    But if you select only area type objects and nothing else and resize them using the shared bounding box — no scaling happens, at least when I test it.
    Which method do you use to resize?
    I think your report can be merged into the first of these — would you agree?

  12. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Courtney, does it appear every launch of the app?
    Does the app get closed with no crashes when you try?
    Do other panels, toolbars, preferences stay as you put them, nothing changes like this?

  13. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Probably won’t happen, as I see it.
    Illustrator was never designed for this, and most things it allows to create won’t get exported to anything like HTML at all.
    There is Dreamweaver, there is Figma, there are many more dedicated tools for designing for web pages, I suggest learning them.

  14. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Felicia, does it behave differently if you disable GPU preview? Do you see the marker on CPU preview?
    Does it happen in all document, including new ones? With all fonts, or only some? With all area sizes, or only small/large?
    Does it differ if you toggle View > Show/Hide Text Threads?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Bez, can you share this file with the team, please?
    Send it over to sharewithai@adobe.com and mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/49766090) and your full specs, both OS and Ai.

  15. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I’d say we need more transparency on some 'invisible' operations.
    E.g, like I noted below — I opened a file, never actually changes anything on canvas or panels, chose to Print it and changed the printer and some parameters.
    The History doesn’t say anything about the change, I can’t undo it, but it’s there when I quit. This is not exactly clear (and the change happens on a document level).

    But again, adding an asset IS a visible operation, it’s there in the History and you can undo it and see what has changed.
    Assets ARE content, same as brushes, swatches, styles, symbols, while Export As doesn’t create any content (and the change happens at the app level). All is fair here, as I see it.
    Let’s see if anybody else find it unfair.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    It’s a different approach actually. Collecting for Export creates an asset. Assets are like brushes, swatches, styles, it can be further edited, reused. Creating these ARE changes. Ai honors them.
    A similar thing happens if you open a Print dialog, alter the settings, and then click Done button — these settings are considered to be changes for the document. Fair as well.
    There is bug report even about not saving some changes like this in text styles: http://illustrator.uservoice.com/forums/601447/suggestions/47748554

    Export As doesn’t create assets, and the sticky changes the dialog offers don’t really belong to the document, but the app.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Why do you think this is a bug though?
    When you collect something as assets, these get stored within Asset Export panel, as assets — as user data. And user data added into a document IS a change. And in most cases this is something people can spend a lot of time to setup.
    So why do you think it should be ignored and assets should not get saved?

  16. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Thanks to everyone who participated in the investigation and shared the information on the workaround.
    I remember using the dedicated folder, it was a general answer to many font-realted problems back then... It’s been several years since I heard about this method having its use still. Glad it works.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I see, thanks. The problem is that it’s behind the paywall, so it won’t be easy to test :(
    Have you informed HEX Projects team about the issue you are having? Perhaps something in the font doesn’t conform the specs fonts require... I am passing this to the fonts team, but I think this should be pulled from both sides. Thanks!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Charlie, can you share the link to this specific version of the font you are having?

  17. 1 vote
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Very interesting...
    Matheus, can you reproduce this bug in a simpler file with less amount of artboards and linked images?
    Does it also happen in CPU preview?

  18. 7 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Eddie, the latest builds remember the file type chosen previously, as stated in the relevant request’s status here: http://illustrator.uservoice.com/forums/333657/suggestions/47550692
    So once you set it to PDF — it stays, and stick to it the next app launch as well.
    What version are you using?

    This request is about settings though, and it’s a related, but a different thing. Not picked up yet.

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  19. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    @Tatuna, it seems like UserVoice prohibited the file attachments... they have their own weird policies.
    Please send these over to sharewithai@adobe.com and put the link to this report so they can track it back here: http://illustrator.uservoice.com/forums/601447/suggestions/49798832

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Tatuna, hard to tell without the actual file, the fonts, or at least a list of the font names.
    If you have the access to a previous version of Illustrator that is able to load these fine, please open the document with it, use File > Package, zip the folder and send it over to sharewithai@adobe.com, so the team can investigate it. Mention this report’s link also, for tracking it back here: http://illustrator.uservoice.com/forums/601447/suggestions/49798832
    You can also try to attach these here, if you are allowed to do this and are OK with sharing these publicly.

  20. 2 votes
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I like this request.
    Currently we can include a no-fill no-stroke box (it doesn’t have to be square as I drew it), to control the position of the pattern module relative to its center.
    The method works fine, but it requires some preparation and adds more fluff when expanding brushes for final output.

    The method with guiding line is not new, Reprofile plugin by Astute Graphics uses it: https://docs.astutegraphics.com/reform/reprofile-overview
    They call it 'key path', and the profile editor allows to suppress it in the expanded result.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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