AdminEgor Chistyakov
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1 vote
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11 votes
An error occurred while saving the comment Sometimes I feel like Serif reads these forums, because Affinity Designer now HAS this as an option, 'Limit initial zoom to a maximum of 100%', in Settings > General.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment @franka, I wonder if it works any better in latest builds of Ai?
If it does not — can you share the specs of the machine you are using? -
1 vote
An error occurred while saving the comment A similar report:
Resizing a constrained proportion shape not accurate to input
http://illustrator.uservoice.com/forums/601447/suggestions/42115396An error occurred while saving the comment Dave, can you reproduce this problem with latest builds of Illustrator?
If it still does, can you check if toggling Use Preview Bounds option in Preferences > General changes anything? Also — does it matter if you have or not any live shapes in your selection?
Sadly, the links to the videos are long gone, so I can’t check the exact steps. -
1 vote
An error occurred while saving the comment A similar report:
Stroked Object Transform Bug Constrain Error Adobe Illustrator CC 2017-2018
http://illustrator.uservoice.com/forums/333657/suggestions/33461332An error occurred while saving the comment Gareth, do you still have this problem?
If you do — does it differ if you have strokes for your selected objects or not?
Does toggling Use Preview Bounds option in Preferences > General changes anything? Also — does it matter if you have or not any live shapes in your selection? -
1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator TeamAn error occurred while saving the comment @lewis, I wonder if you still have this problem in the latest builds of Ai.
The only thing that comes to my mind when I read the description is that you accidentally enabled the Object Selection by Path Only option in Preferences > Selection & Anchor Display section... but in this case you would not be able to select it by clicking a fill... -
13 votes
An error occurred while saving the comment Yep, Shift works only when we create or reapply a gradient, but not when we try to reposition an existing one.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
Please send the file and all the details to sharewithai@adobe.com for the team to review
An error occurred while saving the comment @ab, it’s hard to tell anything without looking at the exact file you are trying to print and the settings you try to set for it. It can also depends on the printer model and the driver version.
Please send the file and all the details to sharewithai@adobe.com for the team to review (and put the link to this report in the body of the text, so they can track it back: http://illustrator.uservoice.com/forums/601447/suggestions/49161908) -
1 vote
An error occurred while saving the comment Theresa, that’s strange. I have a Windows 11 24H2 machine, and I have Ai installed on it, and it runs normally.
What does CCD say exactly when you try to install it? -
1 vote
Disabling AMD Adrenaline seems to solve the issue for now. Please comment if it works or doesn’t work for you if you had a similar problem and upvote.
An error occurred while saving the comment Thanks for the heads up, José Denis. While it’s not exactly a final solution, I am putting it as a workaround in the current status for this report.
An error occurred while saving the comment Thanks, José.
Does toggling View > Preview on CPU change anything?An error occurred while saving the comment Am I getting this right — when you open an existing file or create a new document, the canvas is black and no document is displayed?
Can you share a screenshot, please, or even a video? What does Ai says in Preferences > Performance, does it recognize the GPU? -
1 vote
Anders, please share a test file and the exact setting and the method you use to export an image.
An error occurred while saving the comment Anders, you can share them directly with the team, if you wish, by emailing to sharewithai@adobe.com
Just put the link to this report so they can track it back: http://illustrator.uservoice.com/forums/601447/suggestions/49149272 -
38 votes
We need your help in re-creating this issue at our end. If this issue is reproducible at will, please reach out to sharewithai@adobe.com with your convenient time for remote screen sharing. If this happens intermittently, please do screen recording and send us the same. Any other details that help in re-creating this issue will be helpful (files, workspace, plug-ins, preferences, etc.)
-Rama
Illustrator TeamAn error occurred while saving the comment Do you have Magnet app installed?
Can you please try to disable it and see if anything changes. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Yep. At the moment the only native way to do it is to isolate an object before starting to select its points first, and then to shift-marquee with Direct Selection tool to invert selection, like the attached GIF shows.
The other solution would be PathScribe plugin panel by Astute Graphics. It has a dedicated Invert Point Selection command. -
2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Can confirm. Thanks for the report!
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1 voteResolved (Comments Open) · 10 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Admin →
An error occurred while saving the comment No worries. It’s better to have it solved like this rather then have a bug like this!
An error occurred while saving the comment Testing.
29.2 Beta:
Bounding Box ignores any bounds, but the objects’.
Trim uses artboard bounds, no bleed.
Art behaves like Bounding Box intersected with Trim.
Media uses Bleed bounds, doesn’t ignore empty areas — same as Crop.InDesign 2025: same
CS2: sameIt makes he behavior the same as before, consistent with other apps, and covers all the reasonable variants.
Do you think it covers this up, or do you observe something else? Should I close the report?An error occurred while saving the comment I see. This seems like a common confusion with Crop.
You should pick the Art or the Trim option here.I believe it never changed in 29.1... when I compare it with much older Ai releases and InDesign — they all behave the same.
Sorry for the false confirmation! Why do you think it’s changed?All these options are based on how Acrobat treats them.
Crop defines the boundary for the contents of a page when it’s displayed or printed — and this includes bleeds.
Art defines the meaningful content of the page, including white space (usually the same as the dimensions of the page).
Trim defines the finished dimensions of the page after trimming.
Bleed defines the path for paper trimming and folding.
Media defines the physical paper size of the original, including page marks.An error occurred while saving the comment Andrii, at the same time... can you please demonstrate how it looks for you? What do you expect and what you actually get?
An error occurred while saving the comment Confirm. Even in the Place PDF object the dotted framed drawn when picking Crop is misplaced!
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28 votesAdminEgor Chistyakov
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5 votes
An error occurred while saving the comment @kata1963, do you think your report should be merged with the one you shared below?
An error occurred while saving the comment The uploaded GIF got resampled for some reason and is very small... but the gist of it is clear enough.
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15 votesAdminEgor Chistyakov
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12 votes
An error occurred while saving the comment Another way to swap object is a free Exchange Tool plugin by Totallypic: https://totallypic.notion.site/Ai-Beta-2a718bc127444fe5bd580c0cb21623de#ef795090c9da46f7b351a53cc823cc71
Works up to version 27/2023An error occurred while saving the comment And while the team still thinks if the idea worth implementing, Sergey Osokin finished his free SwapObjects script: https://github.com/creold/illustrator-scripts/blob/master/md/Item.md#swapobjects
Has useful options, quite handy, I use it all the time.The other viable option — paid ArtSwitcher plugin panel by Astute Graphics. Support more objects than two in a selection, has fitting options, etc: https://www.youtube.com/watch?v=-5FmCyJ2szk
An error occurred while saving the comment Allen, there is a script to help you with swapping fills and strokes
https://github.com/creold/illustrator-scripts/blob/master/md/Color.md#cyclecolors
Also check out his other color-related scripts at that page.He also has a script to Swap Objects, but I believe it’s not exactly completed, so it’s not published yet.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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19 votesAdminEgor Chistyakov
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Do you have Magnet app installed? Does quitting it change anything?