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1. "Automatically Save Recovery Data Every X Minutes" doesn't work

   my auto save for recovery data is set to 2 minutes, but it rarely even saves reliably every "hour".

   this happened again today and this time I lost 3 hours of progress--yes it was my fault, I was swamped from editing multiple projects across multiple apps for a deadline. And, naturally, illustrator crashed again. Like always, it doesn't have the recovery data from minutes ago. Judging from the save state, this time it seemed to have only saved after the "first 2 minutes" upon opening the file, and never again afterwards.

   It's been a long standing issue. And while file recovery isn't a "replacement" for file saving, but it's supposed to be the safe net, yet it doesn't do what it claims to do, like "every x minutes".

   my auto save for recovery data is set to 2 minutes, but it rarely even saves reliably every "hour".

   this happened again today and this time I lost 3 hours of progress--yes it was my fault, I was swamped from editing multiple projects across multiple apps for a deadline. And, naturally, illustrator crashed again. Like always, it doesn't have the recovery data from minutes ago. Judging from the save state, this time it seemed to have only saved after the "first 2 minutes" upon opening the file, and never again afterwards.

   It's been a long standing issue. And while file… more

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   Request to Contact Support  ·  1 comment  ·  Delete…  ·  Admin →
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