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AdminAkshaya Saxena (Admin, Adobe Illustrator)

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  1. 2 votes

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    AdminAkshaya Saxena (Admin, Adobe Illustrator) commented  · 

    We have been able to resolve the issue. You should not be running into this issue. Please do a relaunch or two to refresh the application.

  2. 94 votes

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    AdminAkshaya Saxena (Admin, Adobe Illustrator) commented  · 

    We have released a new version (3.0.1) today. Eyedropper shortcut is supported now.

  3. 3 votes

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    AdminAkshaya Saxena (Admin, Adobe Illustrator) commented  · 

    Please let us know the steps and attach a screenshot if possible.

  4. 13 votes

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    Thank you for your feedback. It is helpful to understand. I’ll post an update on how we plan attend to this problem.

    Am really sorry that the changes are not suiting to your style of working.

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    AdminAkshaya Saxena (Admin, Adobe Illustrator) commented  · 

    Pieter,

    What is the version you are on - 1.3?

    If you can attach a video depicting the issue, it would help us to visualize the problem.

  5. 39 votes

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    AdminAkshaya Saxena (Admin, Adobe Illustrator) commented  · 

    If it possible, attach a video of the exact problem you are running into.

  6. 1 vote

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    AdminAkshaya Saxena (Admin, Adobe Illustrator) commented  · 

    Please try the steps mentioned on this page to have this issue resolved - https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html

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