My feedback

2 results found

1. I am not able to create a new document, the dialog is blank

   •  

   •  

   •  

   39 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   38 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

   An error occurred while saving the comment
   Anonymous commented  ·  June 30, 2020  ·  Edit…  ·  Delete…

   AMD E-350 with Radeon HD 6310M, 8gb, windown 10, illustrator 24.2

   The same happens to me, the screen goes black and I have to use a template and modify the artboard.

   Save Submitting...
   Anonymous supported this idea  ·  June 30, 2020

2. New document (File > New) window is blank/black/empty

   •  

   •  

   •  

   •  

   •  

   19 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   8 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   An error occurred while saving the comment
   Anonymous commented  ·  June 30, 2020  ·  Edit…  ·  Delete…

   The same happens to me - windows 10 64bits in the 24.2

   Save Submitting...
   Anonymous supported this idea  ·  June 30, 2020