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  1. Blank window when creating a new document in Illustrator 24.2

    16 votes

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    18 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Anonymous commented  · 

    AMD E-350 with Radeon HD 6310M, 8gb, windown 10, illustrator 24.2

    The same happens to me, the screen goes black and I have to use a template and modify the artboard.

    Anonymous supported this idea  · 

  2. New document (File > New) window is blank/black/empty

    11 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Anonymous commented  · 

    The same happens to me - windows 10 64bits in the 24.2

    Anonymous supported this idea  · 

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