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56 votesRequest to Contact Support · Ashutosh Chaturvedi responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
An error occurred while saving the commentV George supported this idea · An error occurred while saving the commentV George commented
Upon opening Illustrator, copy/paste feature will work once, then will not work again. Have tried various troubleshooting methods and adjusting settings others have had with similar issues to no avail. This is costing me money. I'm under deadlines.
I went to Adobe chat and had them log into my computer via remote and figure it out. There was an app I had on my PC (a monitor controller) that was causing it to be buggy for some reason. Uninstalled it and we're good to go now. I wouldn't have been able to figure that out if tech support hadn't remoted.