Copy and paste doesn't always work
Hi,
I've been experiencing problems with Illustrator. When I copy an object with the ctrl + c button and try to paste them it randomly doesn't work.
The problem is that I can't replicate it on command. At first I thought it had something to do with the laptop that I used, but it also happens on a freshly installed desktop.
My version of Illustrator is 22.0.1
I also checked the copy paste functions under the edit tab, and when I copied something it didn't show the ability to paste it. It could also only have something to do with copying files.
Joost Lettink
shared this idea
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
39 comments
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nic
commented
since yesterday i've problem on copy and paste on illustrator. Today is unable to use. Even if use menu option, you still cannot paste anything (shapes, text, images...)
waiting for fixing...
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jacyne
commented
Im experiencing a similar issue.
1. Copy and pasting text but it always pastes the text as default without copying character styles/format. The 'paste text without formatting' is unchecked in Preferences.
2. When copying text+vector shape, it only pastes the text without the formatting again.
3. When copy grouped shapes, it pastes as ungrouped.Please fix this bug.
Mac OS Catalina v 10.15.7
Adobe Illustrator v 25.4.1
Please fix this bug -
Eva Valles
commented
same issue on v.25.4.1 the last one!
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Armando
commented
When I copied a vector with text or only a text inside illustrator to another artwork on illustrator only paste text with not format and without the vectors.
Mac os Catalina
Illustrator 25.2.3 -
Jason
commented
Hot key functions nor the dropdown menu COPY/PASTE (Back Front or simply paste) works intermittently. I have contacted support and the resolution is to reset my settings which is annoying and only proves to work for a day if that long before it stops again. I now have to use the mouse and copy 3-7 times before the paste options are ungreyed and I can chose an option. Very frustrating to say the least. Never was an issue before the subscription version of the program.
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Liza Brown
commented
This is very odd. I had this problem 4 years ago when I was running Illustrator 2016 on an older mac of that time, I am now having the very same problem on my very nice iMac Pro (Mojave OS) with the latest CC 2021 Illustrator: Copy and Pasting objects into a new or the same document randomly doesn't work and just gives me the flattened text from that complex object. (flattened in this case meaning, no longer on a curve)
I'm not using any auxiliary program such as Team Viewer. I was shocked when this happened as I assumed it was a thing of the past. I reset preferences, tried both keyboard, and menu copy and paste, checked "remember paste layers", all of it!
the only thing that worked was dragging instead of copy and paste (luckily you can drag from one open file into another, I never knew this or had forgotten)
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A.Marques
commented
Oh yes, been having this problem today, except I've also tried copying from another document to no avail, and so far this is the only page I have found on this particular issue, quite annoying.
Having a quick fix would be awesome since the project I'm working on this very moment requires me to fetch a bunch of assets from another documents, and having this glitch is seriously hampering my progress.
Also, possibly unrelated, before I opened up illustrator this morning to work I was greeted by a .NET framework warning about a clipboard issue, of which I got to go away by downloading a fix from MS, but so far illustrator been acting the same.
If anyone know something please speak up.
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matty
commented
I have exactly the same issue and I can't find the error!! It really f*x me up!
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Anonymous
commented
COPY AND PASTE FEATURE NOT WORKING PROPERLY.
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Anonymous
commented
This seems to be a long-standing bug in Illustrator. When I copy some object and try to paste it no paste option work using shortcuts. Worse, the Edit menu shows all paste options highlighted but they don`t work either. So I have to reinitialize Illustrator to get things done. It`s very frustrating! I`m using version 25.0 on Windows 10, but had the same problem in the previous version too.
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ritchie
commented
I've been having similar problems using illustrator on Mac OSX too.
Often only copies the text.
Sometimes it will copy objects but the CMYK values are different (even when the doc profiles match).
The only (temporary) solution is hitting command+c several times before pasting (at least three).
Not helpful when five of the last fifty documents are a different colour to the rest of the clients files because old habit takes over and I forget to copy multiple times.
Surely there has to be a fix. Right?
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A monitor controller? Interesting... Which one? What does it do normally?
I would suspect clipboard manager, but monitor thing... -
V George
commented
I went to Adobe chat and had them log into my computer via remote and figure it out. There was an app I had on my PC (a monitor controller) that was causing it to be buggy for some reason. Uninstalled it and we're good to go now. I wouldn't have been able to figure that out if tech support hadn't remoted.
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V, I have experienced this myself many times.
How long did Ai run before you noticed this behaviour? It took me several hours last time.
I copy the text (both with a hotkey and through the menu), check the Edit menu again and sees that all paste commands are grayed out. I struggled for one more hour, trying to finish the task before relaunching (and truing to understand, what can lead to it) and then restarted it, which made the bug vanish — for a while, I believe.
Does it work the same for you?
Thanks for the report, it’s not just me then. -
V George
commented
Upon opening Illustrator, copy/paste feature will work once, then will not work again. Have tried various troubleshooting methods and adjusting settings others have had with similar issues to no avail. This is costing me money. I'm under deadlines.
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stephanie
commented
Hi,
so I figured out what the problem was. Working in Teamviewer made Illustrator go crazy, not sure why but when I changed to AnyDesk Illustrator was working fine. Not sure what setting TeamViewer has that's making Illustrator act this way.
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stephanie
commented
@Egor Chistyakov
No. It doesn't even paste just the vectors in place. I'm not sure if this is a problem occurring because I'm working through a third party (Teamviewer) or if this is a system's problem.
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Does it happen when you change the font? After Ai is relaunched?
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stephanie
commented
I'm having an issue of pasting items not just within the same doc but also in other docs.
I wanted to past a vector with writing in it onto another artboard, but only the text copies over and it doesn't keep the font settings, it goes to default settings. It also doesn't paste in place as requested it pastes off the artboard in a random place.
What I wanted was to paste in place on another artboard or another doc, retaining all the information of the copied item. It worked perfectly before but I'm not sure why it's changed.
Windows 10 Pro x64
Adobe Illustrator CC 2019
Microsoft 2019 -
stephanie
commented
I'm having an issue of pasting items not just within the same doc but also in other docs.
I wanted to past a vector with writing in it onto another artboard, but only the text copies over and it doesn't keep the font settings, it goes to default settings. It also doesn't paste in place as requested it pastes off the artboard in a random place.
What I wanted was to paste in place on another artboard or another doc, retaining all the information of the copied item. It worked perfectly before but I'm not sure why it's changed.
I'm running Windows 10 Pro
Adobe Illustrator CC 2019
