Copy and paste doesn't always work
Hi,
I've been experiencing problems with Illustrator. When I copy an object with the ctrl + c button and try to paste them it randomly doesn't work.
The problem is that I can't replicate it on command. At first I thought it had something to do with the laptop that I used, but it also happens on a freshly installed desktop.
My version of Illustrator is 22.0.1
I also checked the copy paste functions under the edit tab, and when I copied something it didn't show the ability to paste it. It could also only have something to do with copying files.
Joost Lettink
shared this idea
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
16 comments
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dan
commented
Same issue
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everyend
commented
Same Issue! :/
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M. Hamalainen
commented
Copy paste does not work! Please help!
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Tom
commented
Update on this @Adobe please? This has been going on for far too long now.
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Anonymous
commented
Same Issue!!!!
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Dawn
commented
I have the same issue. It will not copy paste text or objects even with in Illustrator. It randomly stops working and randomly starts working. A reboot is not the answer either (program or system). This is crazy! I use the copy paste function in my job all the time exp. for text from other people. I really expect more from Adobe.
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L.chand Shrestha
commented
Our admin doesnt know actual issue. But they know how to respond that's quite genius saying its genric for this case.
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L.chand Shrestha
commented
@Admin I still get the issue. I press ctrl + c many times. Each time i press ctrl + c program glithes for sec.
But Adobe Admin says this is generic issue. Are u even a designer?? or a common user??
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PK
commented
I also believe that it is a generic issue, we started noticing it at my studio around the beginning of 2018, after updating Illustrator to the latest version at that time.
Our whole studio of 5 workstations (Windows 10 64bit & Adobe CC 2019 updated to the latest stable versions, Intel i7 & AMD Threadripper processors, 32 GB of RAM, NVIDIA GTX graphics cards) is experiencing these issues very often. Back in January 2018 we were using Windows 8.1 64bit - the problem was also there.
There is no particular way to reproduce the problem - every once in a while, pressing Ctrl+C does not move the copied object to the clipboard, "Paste" in "Edit" menu is greyed out, as Rod Sawatsky explained in March 2018.
Please fix it, this is extremely frustrating and it has been like this for MORE THAN A YEAR AND A HALF. No other software behaves this way, we are sure this is solely an Illustrator issue.
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Lu Xu
commented
IT IS a generic issue. I'm using win10 and CS5.1 and the overall success rate of copy&paste is below 10%.
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Richard Tuan
commented
Ashutosh this is a generic issue its happen to 2 of my computers on cc
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Anonymous
commented
Version 22.1 on an iMac running 10.13.4, copy from Photoshop into Illustrator doesn't work. It does work on my MacBook Pro with the same versions. I can copy and paste between Illustrator documents. This is definitely maddening!
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Anonymous
commented
I have the same frustrating issue and I use win10 and CC 2018
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Anonymous
commented
I also am having this problem. Using Adobe CC 2018 on Windows 10.
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Rod Sawatsky
commented
i have the same maddening problem on every computer i've installed Illustrator on. both on Windows 10 and Windows 7. if i hit ctrl-c several times it'll eventually "take" but i never know which time it works until i look up at the edit menu to see if "paste" isn't grayed out. it's so maddening
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Anonymous
commented
I have the same problem