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81 votes33 comments · Illustrator (Desktop) Feature Requests » Images, Links · Flag idea as inappropriate… · Admin →
Illustrator currently does not support 16-bit png images. We have taken note of this request.
An error occurred while saving the commentCecilia commented
Try this: Open Iphone11 screen shot, file-export, switch 16 bit to 8 bit. It works on my Mac, hope this would be helpful!