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Please get in touch with us at email@example.com or any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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I can open old documents but whenever I try to go to file-new it won't openAnonymous supported this idea ·