58 votes97 comments · Illustrator (Desktop) Bugs » GPU Rendering Issues · Flag idea as inappropriate… · Admin →
After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.
Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :
1. Go to Edit → Color Settings
2. Under Settings set the default color profile → North America General Purpose 2
Then try creating new document.
Incase with the above workaround still the issue is observed at your end, please let us know in the comments .
With Best Regards,
Aishwarya G Gadodia
An error occurred while saving the commentAmelie commented
I'm glad I found this thread. I was having a similar issue. Starting a brand new file in Illustrator with GPU Preview enabled but then placing a jpeg I created in Photoshop caused the document to switch to CPU Preview (GPU greyed out). Reinstalled version 25.0 and it is fine.
I thought the issue was my monitor and/or my pantone swatches. I spent so much time adjusting the colours in my files before realizing it was the preview mode that was messed up. Frustrating!