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ShehlaA

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  1. Escape Button and Arrow Keys not working with latest Illustrator 2020

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    4 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    ShehlaA commented  · 

    Despite following previous community guidelines on how to fix the problem with the escape button, the problem has not been fixed. Along with some other shortcuts not working, this has been very frustrating. I am using Illustrator 2020. Help please!

    ShehlaA supported this idea  · 
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    ShehlaA commented  · 

    Despite following community guidelines on how to fix the problem with the escape button, the problem has not been fixed. Along with some other shortcuts not working, this has been very frustrating

    An error occurred while saving the comment
    ShehlaA commented  · 

    This is VERY frustrating!
    1. Mac High Sierra v 10.13.6
    2. Illustrator 2020
    3. I had been trying to escape out of Presentation view.
    4. Despite pressing escape two or three times I could not get out of this mode.
    I followed the advice on the Adobe community site, following three different
    ways to fix this but none of them worked.
    5. See uploaded file below

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