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Caroline Beavon

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  1. Libraries Panel broken

    46 votes

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    75 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Caroline Beavon commented  · 

    I have been finding the same problems as described here - oddly sized assets, OR the panel freezes entirely.

    I am using a relatively cheap second monitor which I believe is causing the problem.

    Quick hack but NOT a solution if you're using a second monitor -

    1 - unplug your HDMI monitor cable BEFORE opening illustrator.
    2 - open Illustrator
    3 - Then plug HDMI cable in, turn on monitor - Illustrator Libraries should now work as expected.

    You can obviously then move Illustrator up to your monitor window or wherever ... but the monitor needs to be OFF when you open Illustrator.

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