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Sarah

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    Hi,

    Thanks for reporting this issue, Illustrator Team really appreciate this.
    We have tried to address this issue in our Prerelease build of 25.4.0 .
    Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 25.4.0 from CCD “Prerelease” tab in Categories section.

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Ankit Goyal
    Illustrator Team

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    Sarah commented  · 

    just deleted all adode creative cloud and re-installed, still same issue! Arrrggghhhh

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