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Renato Pontual

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  1. Make earlier versions available

    12 votes

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    11 comments  ·  Illustrator (Desktop) Feature Requests » Other...  ·  Admin →
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    Renato Pontual commented  · 

    My Illustrator 2020 / 24.6 was crashing on startup, so i decided to delete and reinstall it.
    Now i can't find on Creative Cloud the same version (2020/ 24.6) to download.
    I've been informed by customer service that Adobe no longer provides previous versions of the apps. I never received any information that the company would no longer provide the older versions and now I can't reinstall the version I had on my computer. My OS doesn't support updates anymore so I can't install the latest versions of Illustrator. Customer service only provides base version 24.0 for offline installation and I can no longer update to version 24.6. An absurd, as I'm paying to have what I can have in the conditions of my equipment. EVEN SO THE VERSION OFFERED BY YOU HAS A BUG IN THE FIRST INTERFACE (start working page), AS YOU CAN VERIFY IN THE ATTACHED IMAGE.
    I think this Adobe policy of not making old versions available will make customers like me migrate to pirated apps!!!! Great Adobe!!

    Renato Pontual supported this idea  · 

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