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1. I am not able to create a new document, the dialog is blank

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   38 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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   Dave Teu commented  ·  March 08, 2022  ·  Edit…  ·  Delete…

   This problem exists in so many versions of illustrator/photoshop and was never fixed. Only solution was only to manually check " use legacy file new interface".

   What's the reason? This is not a new bug, it has been there for years.

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