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Please get in touch with us at firstname.lastname@example.org or any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
An error occurred while saving the commentEli Carlos Guerreiro commented
Resolveu assim pra mim. Vá em editar/preferências/geral e marque a caixa de opção: - Use a interface anterior "Arquivo Novo".