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Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment T
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I also experienced unexpected and inconsistent results when attempting to copy and paste. I have a project where I'm trying to select everything on the artboard (for all layers) and copy and paste to a new art board.
I noticed if any of the layers in the original artboard are locked, they failed to paste into the new artboard. In that case, I resolved the issue by unlocking the layers. But I would expect copy and paste to copy and paste locked layers too.
The other issue I had that I couldn't figure out is that I pasted the art onto a new board so I could tile the art (duplicate it for printing multiple copies on a single standard letter paper). But if I resize the pasted result and then clone that result on the same artboard, the result again is missing random layers.
Illustrator 25.4.6 (64-bit)
Windows Version 10.0.19043 Build 19043