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Jimmy Buenaventura

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    Jimmy Buenaventura commented  · 

    This has happened with ai files with many layers, with and without embedded/linked images. The app would crash when dragging the scroll bar down on the layers panel using my pen on my Wacom Cintiq, sometimes within minutes of opening the app and start working on a file. When I send the crash report, there are no solutions. I believe I have experienced this for the last 2 or 3 versions, even the most current version today.

    I've uninstalled Illustrator and re-installed it after experiencing the crash several times today and was finally able to finish the file I was working on. But I would like to prevent this or resolve this when it happens again in the future.

    Would this have anything to do with caches or scratch disks?

    Jimmy Buenaventura shared this idea  · 

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