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F J (CrowTRobot85)

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  1. Linked ai file being cut off

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    5 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Admin →
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    F J (CrowTRobot85) commented  · 

    I checked and that AI. I sent was saved in the previous version which works. This was happening on different workstations with different specs. it did not change when scaling up or down. we noticed it also had an issue ripping in our print software that doesn't happen when saved under an older version. this is the error that happened if it helps,

    (This CMYK image has an attached ICC profile. This leads to incorrect color output during rendering if the option "Honor Source Profiles" for »CMYK« is deactivated.
    Data stream verification failed. The Image is syntactically not correctly encoded.)

    in the print preview screen it shows it being cut off.

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    F J (CrowTRobot85) commented  · 

    I tried these same files on the previous version of illustrator 27.7 and it works correctly and rips to our printer. there is a link below to the files. the size for the ai is 97,537 kb and the tiff is 193,978 kb.

    https://spaces.hightail.com/receive/Xo9pzBRb09

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    F J (CrowTRobot85) commented  · 

    we also tried printing one file that appeared to be fixed but would get an error and in the ripping software the same thing happened. when we tried printing just the tiff it worked fine. they are large files so i don't think i can attach them.

    F J (CrowTRobot85) shared this idea  · 

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