Skip to content

F J (CrowTRobot85)

← Adobe Illustrator

My feedback

2 results found

  1. Artboards & Content are displaced after saving and opening a file

    34 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    46 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    F J (CrowTRobot85) commented  · 

    We work with rather large file. It happens with one file that is linked, that is now brought over to another file that’s linked for printing. The mask it cut off. I’ll attached a picture so you can see. When I open the file itself it’s correct. When I drop it into a new illustrator file it is cut off.

    Original file w/ linked artwork>dropped into new file.

    Maybe this is a different problem?

    An error occurred while saving the comment
    F J (CrowTRobot85) commented  · 

    Still having the same issue, has to go back to a previous version again.

    An error occurred while saving the comment
    F J (CrowTRobot85) commented  · 

    also have the same problem, with linked files as well. They are cut off or shifted around. I can also tell that theres a problem because the file size is drastically different then what they normally come out to.

    F J (CrowTRobot85) supported this idea  · 

  2. Linked ai file being cut off

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    F J (CrowTRobot85) commented  · 

    I checked and that AI. I sent was saved in the previous version which works. This was happening on different workstations with different specs. it did not change when scaling up or down. we noticed it also had an issue ripping in our print software that doesn't happen when saved under an older version. this is the error that happened if it helps,

    (This CMYK image has an attached ICC profile. This leads to incorrect color output during rendering if the option "Honor Source Profiles" for »CMYK« is deactivated.
    Data stream verification failed. The Image is syntactically not correctly encoded.)

    in the print preview screen it shows it being cut off.

    An error occurred while saving the comment
    F J (CrowTRobot85) commented  · 

    I tried these same files on the previous version of illustrator 27.7 and it works correctly and rips to our printer. there is a link below to the files. the size for the ai is 97,537 kb and the tiff is 193,978 kb.

    https://spaces.hightail.com/receive/Xo9pzBRb09

    An error occurred while saving the comment
    F J (CrowTRobot85) commented  · 

    we also tried printing one file that appeared to be fixed but would get an error and in the ripping software the same thing happened. when we tried printing just the tiff it worked fine. they are large files so i don't think i can attach them.

    F J (CrowTRobot85) shared this idea  · 

Feedback and Knowledge Base

(thinking…)