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Matt

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  1. Alt-drag from a CC library to an artboard to create a linked object doesn't work reliably

    1 vote

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    3 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Admin →
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    Matt commented  · 

    Thanks for the suggestion but I checked and for me it's not related to caps lock (unfortunately as had it been I could have worked around it until it was fixed and save much wasted time and frustration).

    Matt shared this idea  · 

  2. Can't finish previewing. Could not complete the requested operation.

    773 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    Matt supported this idea  · 

  3. Functionality to change the standard drag option from Libraries to "place copy"

    13 votes

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    5 comments  ·  Illustrator (Desktop) Feature Requests » Cloud, Libraries  ·  Admin →
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    Matt commented  · 

    In Illustrator post-2015 the default was changed to add linked objects when dragging from CC libraries to the artboard. Please provide an option to change the default behaviour back to creating embedded objects by default.

    Related points:

    1. Alt select\drag each asset is cumbersome and degrades functionality when you only ever want embedded assets & use them a lot in workflows.

    2. Even worse, Alt select\drag doesn't work reliably. Sometimes it works first time, but often when performing the correct actions it still creates linked objects, sometimes multiple times. Eventually (sometimes after 5 or 10 attempts at getting an embedded copy from the library, it failing, deleting the linked object, repeat) it does seem to create a linked object but the entire process is at best infuriating, flaky, and inefficient, and at worst unusable, because of this.

    Matt supported this idea  ·