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  1. Images Missing After Reopening Adobe Illustrator File

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    Need More Info  ·  3 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Admin →
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    Adzkia Adlina commented  · 

    Hi Akshaya,

    This file is an AI file that we edited. The files we receive from customers are usually AI files or PDF files. For the first example I attached, the original file was a PDF. We edited it and copied the design into a new document in Illustrator. After saving it as an AI file and reopening it, the images that were embedded disappeared.

    Illustrator itself did not crash. This happens during a normal saving process. We also tried turning off GPU Performance, but the images still disappear when the file is reopened.

    As another example, the barcode image does not completely disappear because the box of the barcode is still there. However, the image itself is not visible (it appears transparent when viewed).

    Is there any other method or solution that we could try?

    Adzkia Adlina shared this idea  ·