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kavin Raj

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    kavin Raj commented  · 

    Illustrator repeatedly gets stuck while renaming or saving files, forcing me to quit the application and redo the entire project. This has happened countless times, and the recovery file often does not work either. It is causing significant loss of time and work. This is a serious issue that needs to be properly investigated and fixed.

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    kavin Raj commented  · 

    Stuck while renaming the file again. This is probably the 100th time I’ve faced this issue. Every time, I’m forced to quit Illustrator and redo the entire project, and most of the time the recovery file doesn’t even work.

    This is a serious and unacceptable issue for professional users. I genuinely don’t understand how a basic file saving/renaming bug can continue to exist for so long without being properly fixed.

    I’m paying for a professional software subscription, and repeatedly losing working time and project progress because of this is completely unacceptable. Adobe needs to take responsibility for this issue and provide a proper fix. At this point, I believe compensation for the time and work lost is justified.

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    kavin Raj commented  · 

    I am experiencing a recurring issue in Adobe Illustrator on macOS where the “Save As” window becomes unresponsive. Once the dialog box opens, I cannot close it or proceed with saving the file. The only available action is expanding the window, and none of the other controls respond.

    This issue interrupts my workflow and forces me to restart the application, risking loss of work. It appears to be a persistent bug rather than a one-time glitch.

    Kindly investigate and advise on a solution or provide a fix in an upcoming update. I have attached a screenshot showing the problem for your reference.

    Looking forward to your support.

    Best regards,
    Kavin Raj

    kavin Raj supported this idea  ·