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Apurva Kumar

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  1. Drag and Drop lag

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    Need More Info  ·  3 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Apurva Kumar commented  · 

    Hi Tiago,

    Thank you for bringing this issue to our attention. I'm sorry to hear that you're experiencing this behavior in Illustrator, and I'd like to gather a few more details so we can investigate it further.

    Could you please share the affected file with us at ShareWithAI@adobe.com? Having access to the file will help us better understand and reproduce the issue.

    Additionally, it would be helpful if you could provide the following information:

    1. Does the issue occur only when GPU Preview is enabled, or does it also occur in CPU Preview?
    2. Is the Real-Time Drawing and Editing preference enabled on your machine?
    3. Could you share a short screen recording demonstrating the issue? A video would help us better understand the behavior you're observing and assist with our investigation.

    Thank you for your time and assistance. We appreciate your help and look forward to your response.

    Best regards,

    Apurva Kumar
    Adobe Illustrator Engineering Team