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Please get in touch with us at firstname.lastname@example.org or any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorTJ supported this idea ·
An error occurred while saving the commentTJ commented
How could it be that I can not make a new document?! I select and nothing happens. I have uninstalled and reinstalled the software. Using Windows 10, Abobe CC 2017. No phone or chat support available! Help! I pay and can't use. I pay so I can use...