Evelyn
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We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment
Seems to be after upgrading to High Sierra and doing the latest Adobe update on 11/17/17. I am saving to my external Seagate drive right next to me. The other problem is that I no longer have thumbnail images for Illustrator ai or eps or Photoshop psd files. I only get the product logo. Please give us some solution. It's driving me nuts.