Translate Ideas and Comments
Choose language:
There was an error during translation

Evelyn

My feedback

  1. 110 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Evelyn commented  · 

    Seems to be after upgrading to High Sierra and doing the latest Adobe update on 11/17/17. I am saving to my external Seagate drive right next to me. The other problem is that I no longer have thumbnail images for Illustrator ai or eps or Photoshop psd files. I only get the product logo. Please give us some solution. It's driving me nuts.

Feedback and Knowledge Base