110 votes244 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
An error occurred while saving the commentNike T. commented
Same problem as Evelyn: After upgrading to High Sierra and the latest Adobe updates. I am saving to my internal SSD drive (with Time Machine backups to an external WD drive). I also longer have thumbnail images for InDesign, which I updated on 11/17/17. I only get the product logo. Illustrator and Photoshop thumbnails are fine (updated 11/2 and 11/14, respectively).
ALSO DRIVING ME NUTS.