Skip to content

Julia

My feedback

1 result found

  1. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Julia commented  · 

    Having a similar problem on a PC running Windows 10. I have 8GB of ram. IT is going to add more ram so I have at least 16 GB, but I have to wait until they're able to do it.

    Glad I found this thread and was able to fix the issue by disabling GPU Performance.

    My problem wasn't as severe-looking as the OP's, but it still made Illustrator unusable. When I updated to 22.1, everything was slow. I was no longer able to even move an object without having screen rendering issues. Parts of the object would be left behind. The measurement labels would leave trails across the screen. These things would disappear only if you scrolled up/down or moved to a different program and then back to the Illustrator window.

    Now with GPU disabled, I'm able to do everything as before, but of course graphics appear fuzzy...

    I updated Photoshop and InDesign at the same time, but had no issues. If more ram would fix this problem, it would be great if you guys would update your ram recommendations.

Feedback and Knowledge Base