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Ken Kuroki

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  1. Certain font styles are missing, like Montserrat Bold, Arial Bold, Myriad Condensed, etc.

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    41 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Ken Kuroki commented  · 

    I uploaded a video and some relevant information.
    https://www.dropbox.com/sh/5qlbsnw1o7l1log/AACeQx5C87niESToRTBNj7eda?dl=0

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    Ken Kuroki commented  · 

    I encountered the same issue. Or more precisely, I've had this for years already.

    - Fonts that are used get disappeared
    - That happens right after saving a working file
    - This is not a problem with font recognition, because everything is alright at first and when the problem arises restarting Illustrator resolves it, but only temporarily.
    - This is not a problem specific to some .ai file, because very simple operations like starting from the blank file, using some font (eg. Myriad Pro Bold), and then saving the file are enough to replicate it.
    - This is not font specific. But the font member on the top of the drop-down (often "regular") does not disappear (not entirely sure about this point though).
    - This has something to do with multi-language support. English version of Illustrator has no problem, but Japanese and Chinese (simplified) versions do, and it looks like Harald Schmidt also uses Illustrator in a multi-language environment. In addition, after some extensive web search, I found no report of this kind in English websites, but several in Japanese.
    - Changing some preference settings, specifically "Show Font Names in English", "Show East Asian Options", and Fill New Type Objects With Placeholder Text" didn't affect the issue.

    I'm using the latest 22.1 version on Windows, although I don't think this is quite relevant. I do hope some investigation will be made on it.

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