575 results found

1. Ver 23.3, When character unit is Q, spin button does not work properly with font size of character panel and control

   Version : 24.3
   OS : Windows and macOS

   1. Set the unit character to series (Q) in the environment settings
   2. Create point text and area text
   3. Change the font size of the character panel or control with the spin button.

   In this operation, the spin button does not work properly, and the size can be changed only within a specific range based on the character size at the time of selection.
   In the property panel, it works normally.
   Even if you enter it directly, a value with decimal will be entered instead of the entered value.
   Other units are normal.

   Original Message (Japanese) :
   Ver.23.3で文字単位がQのときに文字パネルとコントロールのフォントサイズでスピンボタンが正常に動作しない

   1. 環境設定で、単位の文字を級数（Q）にする
   2. ポイントテキスト、エリアテキストを作成する
   3. 文字パネルまたはコントロールのフォントサイズで、スピンボタンでサイズを変更する

   この動作においてスピンボタンが正常に動作せず、選択時の文字サイズを基準に、特定範囲でしかサイズの変更ができません。
   なおプロパティパネルでは正常に動作します。
   また直接入力であっても、数値によって端数になります。
   他の単位では正常です。

   Version : 24.3
   OS : Windows and macOS

   1. Set the unit character to series (Q) in the environment settings
   2. Create point text and area text
   3. Change the font size of the character panel or control with the spin button.

   In this operation, the spin button does not work properly, and the size can be changed only within a specific range based on the character size at the time of selection.
   In the property panel, it works normally.
   Even if you enter it directly, a value with decimal will be entered instead of the entered value.
   Other units are normal.

   Original… more

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   132 votes

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   19 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

2. Optical kerning issue in some Japanese fonts

   1. macOS Monterey（version 12.3.1）／Illustrator 26.3.1

   In optical kerning for many Japanese fonts,
   the space between characters is too narrow and some characters overlap.

   [1] AI26-0-3.jpg
   Illustrator 26.0.3
   Examples of character spacing with different weights in some fonts
   font-size:14Q

   [2] AI26-3-1.jpg
   Illustrator 26.3.1
   Examples of character spacing with different weights in some fonts
   font-size:14Q

   [3] AI26-3-1overlap1.jpg
   [4] AI26-3-1overlap2.jpg
   [5] AI26-3-1_overlap3.jpg
   Illustrator 26.3.1
   Examples of character spacing in several sizes

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   123 votes

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminPCM Miyuki (PCM, Adobe Illustrator) responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   
   

   ご報告いただいた問題ですが、現在いただきました情報を元に検証作業に入っております。

   次の情報のアップデートをお待ちください。

   
   

   Illustrator チーム

3. ð (eth) and Ð (Eth) glyphs not recognised as the same character

   The glyphs ð (eth) and Ð (Eth) are lower and upper case of the Icelandic character eth. Illustrator has no problems working with them, except when you need to change the case, whether you do that by Type->Change Case or by changing the character attribute to All caps (or small caps for that matter).

   This is a recurring bug in Illustrator, which has been fixed at least twice before, but somehow creeps in a few versions later. I suspect some legacy code in the internal text engine, which does not reflect the relationship between the two characters.

   I’m including a package which shows the problem.

   The glyphs ð (eth) and Ð (Eth) are lower and upper case of the Icelandic character eth. Illustrator has no problems working with them, except when you need to change the case, whether you do that by Type->Change Case or by changing the character attribute to All caps (or small caps for that matter).

   This is a recurring bug in Illustrator, which has been fixed at least twice before, but somehow creeps in a few versions later. I suspect some legacy code in the internal text engine, which does not reflect the relationship between the two characters.

   I’m including a… more

   64 votes

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   13 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.0.2 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

4. BUG - Kann Umlaute ü und ö nicht per Tastatur eingeben

   Seit dem Update auf Illustrator 25.4 kann ich die Umlaute "ü" und "ä" nicht auf der Tastatur eingeben. Es wird einfach nichts eingetippt.

   Habe die vorherige Version 25.3.1 installiert und es ging wieder.

   Bitte dringend patchen!!!

   ---

   Windows 10 Pro 21H1, 19043.1110

   63 votes

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   43 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

5. 合成フォントがつくれない

   1.illustrator 26.5
   2.合成フォント作成時。プルダウンからフォントの変更
   3.フォントを変更できる
   4.フォントをプルダウンから選んでも、フォントが変わらない。（初期設定されいるもののまま変更できない）

   上記のバグはフォントだけでなく、ウェイトの変更もできません

   50 votes

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   11 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. KERNING ON EXTENDED SELECTIONS...

   My kerning worked just fine about an hour ago, but now every time I try to add a custom kerning value it gives me the warning: Kerning on extended selections can only be set to Auto or 0.

   I can't seem to get this to go away.
   I uninstalled & reinstalled Illustrator and it is still happening.
   I tried many fonts of different types, and it still won't work.

   -Chris

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   36 votes

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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

7. Legacy text objects updated after two file saves are completely lost

   Bugs fixed in CC2018 are still not fixed.
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32018143-text-lost-when-updating-text-of-old-version

   Reproduction Procedure:
   1. Prepare and open a file of version 10 or less.
   2. Click [OK] button in Legacy Text Warning dialog.
   3. Save the file as is.
   4. [Important] Open the saved file.
   5. [Important] Save the file as is.
   6. Open the saved file.
   7. Click on a legacy text object with the Text tool.
   8. Click [Update] button in the warning dialog box.
   →Legacy text object is completely lost.

   This bug occurs in all versions since CC2018.

   Reported in the thread of Japan Forum.
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator%E3%81%A7cid%E3%83%95%E3%82%A9%E3%83%B3%E3%83%88%E3%82%92%E5%88%A5%E3%81%AEotf%E3%83%95%E3%82%A9%E3%83%B3%E3%83%88%E3%81%AB%E7%BD%AE%E3%81%8D%E6%8F%9B%E3%81%88%E3%82%8B%E6%96%B9%E6%B3%95%E3%81%AF%E3%81%82%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B/td-p/13194772

   Japanese:
   ファイル保存を2回した後にレガシーテキストオブジェクトを更新すると完全に消失します

   再現手順
   1. バージョン10以下のファイルを用意して開く
   2. レガシーテキスト警告ダイアログで[OK]ボタンをクリック
   3. そのまま保存
   4. [重要] 保存したファイルを開く
   5. [重要] そのまま保存
   6. 保存したファイルを開く
   7. レガシーテキストオブジェクトをテキストツールでクリック
   8. 警告ダイアログで[更新]ボタンをクリック
   →レガシーテキストオブジェクトが完全消失

   このバグはCC2018以降の全バージョンで発生します。

   Bugs fixed in CC2018 are still not fixed.
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32018143-text-lost-when-updating-text-of-old-version

   Reproduction Procedure:
   1. Prepare and open a file of version 10 or less.
   2. Click [OK] button in Legacy Text Warning dialog.
   3. Save the file as is.
   4. [Important] Open the saved file.
   5. [Important] Save the file as is.
   6. Open the saved file.
   7. Click on a legacy text object with the Text tool.
   8. Click [Update] button in the warning dialog box.
   →Legacy text object is completely lost.

   This bug occurs in all versions since CC2018.

   Reported in the thread of Japan Forum.
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator%E3%81%A7cid%E3%83%95%E3%82%A9%E3%83%B3%E3%83%88%E3%82%92%E5%88%A5%E3%81%AEotf%E3%83%95%E3%82%A9%E3%83%B3%E3%83%88%E3%81%AB%E7%BD%AE%E3%81%8D%E6%8F%9B%E3%81%88%E3%82%8B%E6%96%B9%E6%B3%95%E3%81%AF%E3%81%82%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B/td-p/13194772

   Japanese:
   ファイル保存を2回した後にレガシーテキストオブジェクトを更新すると完全に消失します

   再現手順… more

   34 votes

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8. Font drop down menu disappears

   Whenever I select the font drop down menu, and I'm going through the fonts I have, it just randomly disappears as I'm looking through the fonts to find the one I want to use, although I can still use my arrow keys to go through the list even though the drop down menu isn't on my screen.

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   32 votes

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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

9. Reverting Text to default State after Live Preview of character properties

   I'm on an iMac running High Sierra 10.13.2 and Illustrator CC 22.0.1

   Text will randomly hide bounding boxes, apply tracking to text not selected, and refuse to apply adjustment to selected text. Closing the document and re-opening normalize things temporarily, but above behaviors come back.

   All CC apps seem laggy and unstable after 2018 updates.

   29 votes

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   17 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

10. I can't comment on the "č" key after the update

    After today's update to version 26.0 I have the same problem with key "č". Others work without a problem.

    More info:
    https://community.adobe.com/t5/illustrator-discussions/i-can-t-comment-on-the-quot-%C4%8D-quot-key-after-the-update/td-p/12473456

    26 votes

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    6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

11. Extended top and bottom of glyphs of variable fonts are not rendered

    Vertically long glyphs with variable font are not rendered at the top and bottom. Please see attached file.
    When the character size is small or when the zoom ratio is small, all rendering is done normally.

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    26 votes

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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

12. AltGr key not working

    AltGr key does not work as intended, it currently only produces a Ctrl+Alt keypress. On many European keyboard layouts it is used to type e.g. characters @, [, {, |, \, ~, and currency symbols (€, $, £). The only way to circumvent this is to use e.g. Notepad to type in the characters and copy-pasting them, which is a nuisance. All the other Adobe CC apps - just as basically every other Windows app in the world - use AltGr as intended, so why does not Illustrator?

    26 votes

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    Under Review  ·  Ashutosh Chaturvedi responded

    AltGr is supposed to be equivalent to Alt + ctrl.
    At present, when we press e.g. AltGr + E while writing text, we check if any command can handle it and if yes it is not passed to application to handle key event. That’s why existing commands are triggered on those extended char shortcuts.

    If we want to change the behavior that while writing text key shortcuts (e.g. AltGr + E) should write extended character, Then we will have to sacrifice all the text contextual shortcuts we have at present in app e.g. ctrl + alt + I does something. All those commands would stop working.
    This is the reason why we are moving it to the feature

13. Unable to uncheck Type Pref Indic options & Fill object with placeholder text on preference migration from 22.1

    1. MacOS Sierra ; Illustrator CC 23.0.1
    2. I'm trying to get the punctuation right while typing in Hindi, but I can't select "Indic Options". I went to Preferences>Type>Language Options. I can select "Show East Asian Options" but i can't seem to select "Show Indic Options" which is a bug.
    3. I expected to type correctly in Hindi
    4. I can't type in Hindi with the right punctuation and I'm on a strict deadline! Help

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    25 votes

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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

14. text handling still a mess in 22.1

    Text handling in the 22.1 build - meaning the interactions between the Paragraph, Character, Paragraph Styles, and Character Styles panels - is still fraught with bugs and/or undesired oddity compared to previous versions. (2015.3 being the last completely -- or mostly -- working version.)

    ---

    Open Illustrator 22.1 (Windows) and create a new blank document.

    Draw a text box and fill it with placeholder text.

    Create a new paragraph style (‘body text’) and set the font, size, and leading to something different from the default. (e.g. font: 10pt Avenir LT Std Book, 16pt leading).

    PROBLEM 1: Select a word or words in the text and change the style (by pulling down the list in the Character panel) to (for example) ‘Black’ instead of ‘Book’. The selected text leaps to 12pt/14.4pt leading, though it does stay in the chosen font.

    PROBLEM 2: Undo. The selected text reverts to Avenir Book, but stays at 12pt/14.4pt.

    PROBLEM 3: Undo a second time. The selected text goes back to the original state (Avenir Book 10pt/16pt), but the entire block of text is now selected (?!?).
    Deselect.

    WEIRDNESS: Select a few words, and change the style (again, to Black), but this time do it by clicking in the Style box in the Character panel and scrolling through the values via the mouse wheel or the up/down arrows – not by pulling down the menu and making a direct selection. The text correctly changes style without changing its size.

    Delete the entire text box. Draw a new one. Make sure the ‘body text’ style is selected in the Paragraph Styles panel and fill with placeholder text.

    PROBLEM/WEIRDNESS: The text displays in the correct style (Avenir Book 10/16), but in the Paragraph Styles panel the ‘body text’ line has a ‘+’ after it, indicating that the text doesn’t match the saved style in some way. Also, in the Character panel, the leading shows no value (empty space) in the control. And the pulldown menu in the Paragraph Styles panel has ‘clear overrides’ dimmed out...

    Further WEIRDNESS: If one then selects some words and opens the Leading pulldown menu (in the Character panel), it shows 16pt as the first item in the list (above ‘Auto’ and the list of default sizes), with a checkmark... it just isn’t displaying inside the text box.

    Close the document and Illustrator.

    Start Illustrator and create a new document.

    Draw a text box and fill with placeholder text. Click outside the box to remove the keyboard focus (and cursor) from the contents, but leave the text box object itself selected.

    Create a new Paragraph Style in the Paragraph Styles panel, called ‘body text’, font settings ‘Avenir Book 10/16’.

    WEIRDNESS: The displayed text updates correctly, there’s no ‘+’ after the style name in the Paragraph Styles panel... but the Character panel still shows ‘Myriad Pro Regular 12/14.4’. De-selecting the text box and re-selecting it gets the Character panel to update (‘Avenir Book 10/16’).

    ---

    Start Illustrator and create a new document.

    Draw a text box and fill with placeholder text. Click outside the box to remove the keyboard focus (and cursor) from the contents, but leave the text box object itself selected.

    Create a new Paragraph Style in the Paragraph Styles panel, called ‘body text’, font settings ‘Avenir Book 10/16’. Deselect and reselect the text box to get the Character panel correctly updated.

    Select a few words. Then, in the Character Styles panel create a new character style called ‘italic’. Set the font to Avenir, Book Oblique, but do not touch the size or leading boxes.

    Close the dialog box and click the character style name to apply it to the selected text.

    Select an entire paragraph (or several) that includes the italicized text. In the Paragraph panel, change the size/leading to, say, 8pt/20pt. Everything works as it should.

    Deselect everything and double-click the ‘italic’ style name in the Character Styles box to verify that the style displays no values in the size or leading controls, nor in the text summary, implying that size/leading are not specified and will not be affected/overridden by this character style.

    Select the previously italicized text. The character style name shows as ‘italic+’ indicating that the selected text doesn’t match its character style definition, even though it should.

    PROBLEM: Select some other text in the same paragraph. Click ‘italic’ in the Character Styles panel. The selected text changes size to 10/16, even though the size was explicitly not specified as part of the Character Style definition.

    ---

    I could go on.

    --John Bradley

    Text handling in the 22.1 build - meaning the interactions between the Paragraph, Character, Paragraph Styles, and Character Styles panels - is still fraught with bugs and/or undesired oddity compared to previous versions. (2015.3 being the last completely -- or mostly -- working version.)

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    Open Illustrator 22.1 (Windows) and create a new blank document.

    Draw a text box and fill it with placeholder text.

    Create a new paragraph style (‘body text’) and set the font, size, and leading to something different from the default. (e.g. font: 10pt Avenir LT Std Book, 16pt leading).

    PROBLEM 1: Select a word or words… more

    25 votes

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    11 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

15. Fonts - scrolling through list

    What did you do to the font list??????

    I don't even know how to describe the issue. I just know it's wrong. And messed up. And needs to be fixed!

    Let me see if I can describe my complaint:

    1) In the CHARACTER pallet: if you highlight the font name and begin typing another font name, I used to be able to put the first few characters (or even just the first letter), then click on the down arrow and it would bring me to that place in my list of fonts.

    For example, I could type “HEL” and it would take me to the first font in my list that begins with HEL. I could either use that font or by selecting the drop-down menu next to the font name, I could see the fonts that were above or below that one in the list and scroll from there if needed.

    Or if I typed just an “H” It would take me to the beginning of the fonts with names beginning with H and I could scroll from there and see the little font preview as I went.

    No longer does that work. I have to scroll from the beginning of the font list every single time. It’s such a waste of time an extremely frustrating. Sometimes I cannot remember the name of a font but I know it begins with a P. Instead of using the little shortcut that I have used longer than I care to admit, I now have to scroll through every single font that is alphabetically above it to get there.

    ---

    2) Also, now when you select some text and then sect the drop-down font list - again it starts at the beginning of the font list instead of starting in the list where that particular font is found. It’s the same basic problem as above. It used to take you to the point in the font list where the selected font resides alphabetically. No more. Scroll city.

    Please. Please. Please. I am begging you to please fix this back to the way it was. Honestly, I don’t mind change. And most of the time I don’t have any complaints about upgrades because it makes the program better. This however is terrible and really slows down my process.

    Thank you for reading all the way through this! Fingers are crossed for a quick fix on this one!!!

    What did you do to the font list??????

    I don't even know how to describe the issue. I just know it's wrong. And messed up. And needs to be fixed!

    Let me see if I can describe my complaint:

    1) In the CHARACTER pallet: if you highlight the font name and begin typing another font name, I used to be able to put the first few characters (or even just the first letter), then click on the down arrow and it would bring me to that place in my list of fonts.

    For example, I could type “HEL” and it… more

    25 votes

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    28 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

16. Paragraph panel is missing text direction buttons (Right to Left)

    Paragraph Direction options are missing even after adjusting the language in Preferences

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    24 votes

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    26 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Type properties panel bug

    Every time when changing a text's properties and deselecting it the text is reverted to size 12. Also when a different colour is applied to part of the text and deselecting it, the colour is applied to the whole text. The situation is the same with different font styles - setting part of the text in bold will result that everything is changed to bold when deselected. It happens every time.

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    • 

    23 votes

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    22 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

18. Can't move paragraph indent markers back to 0 in tab panel

    Illustrator CC 2018
    Windows 10

    When I try to move the top or bottom indent markers back to zero, it snaps back to its original place.
    If I type 0 in the X: box, it doesn't work.
    If I set it to 1, cliclk in the X: box and press the down arrow on my keyboard, it doens't work.

    The only way to set it back is via the Paragraph panel.

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    20 votes

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    9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  Anish Kumar responded

    Hi,

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

19. Text cursor too thin to see

    Editing text in Adobe Illustrator CC2020 has become harder than the previous version I was on, CS5.5. I produce infographics. Text is a vital component. It's harder now than ever before because Adobe has made the text cursor bar so thin, it's barely visible.
    I'm using the latest CC2020 on the latest Catalina macOS on a 2019 27-in 5K iMac. Is it the 5K screen that is affecting the cursor? Please, Adobe, just thicken it up by a pixel or two. Currently it's so thin, it's hard to find it when editing text.

    19 votes

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    12 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    If tweaking the Preferences > User Interface > UI Scaling slider does not help to solve this problem, please make some screenshots or a short video of the problem, and post in a reply, along with your exact specs for the OS and the monitor used, for the team to try to reproduce it.

20. missing fonts logged in error

    When I open a document with missing fonts, the 'resolve missing fonts' screen keeps telling me I'm currently logged out of Creative Cloud, and to go to "help/log in". This despite the fact I'm logged in, and going to "help" shows my account name and logged in status..

    19 votes

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    13 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Hi,

    Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
    We are unable to reproduce this issue in house.
    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    If yes, then please let me know the following:
    1) Is this Issue still happening on your machine in the Latest version 23.0.3 ?
    2) If yes , Kindly follow the steps mentioned on the Kb Article "https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html

    If they don’t solve the problem, collect the logs as per instruction in the troubleshooting page and email to fontsupport@adobe.com and support@typekit.com .