paul
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Can't finish previewing. Could not complete the requested operation.
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773 votesThanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.
If you're still seeing it, could you help us with a few details so we can dig in further?
- Are you still facing the issue? (yes / intermittent / no longer)
- Machine configuration — OS and version, GPU, and Illustrator version/build
- Reproduction rate — does it happen every time, or only sometimes?
- A screen recording of the issue as it happens, if you can capture one
- The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)
If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.
Thanks for your patience and for helping us track this down.
Warm regards,
Aishwarya G Gadodia
An error occurred while saving the comment An error occurred while saving the comment paul
commented
is there a projected fix date for this bug? please advise the community...
An error occurred while saving the comment paul
commented
is there an estimated fix date for this bug???
An error occurred while saving the comment paul
commented
while they are fixing this, can they please add an autosave feature???
paul
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An error occurred while saving the comment paul
commented
when will there be a fix? and how do you go back to the old version? and will adobe refund the money for the lost productivity over the last few days??
An error occurred while saving the comment paul
commented
i use windows 10 and getting the same type of crash
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how do you reinstall the previous version of illustrator?