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  1. saved workspace not the same after 22.1 update

    3 votes

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    Resolved (Comments Open)  ·  2 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    An error occurred while saving the comment
    Anonymous commented  · 

    I ended up re-saving my workspace because all the user defined libraries were saved still. So far its okay

    Anonymous shared this idea  · 

  2. Can't finish previewing. Could not complete the requested operation.

    772 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    An error occurred while saving the comment
    Anonymous commented  · 

    alert says "Can't finish previewing"

    An error occurred while saving the comment
    Anonymous commented  · 

    Twice v23.0 crashed when selecting layers, alert window approx says "Cannot perform preview" then my artboard disappears. I save to be safe, quit, then re-open same file. Artboard with sketch is visible but in CPU Preview. I never selected Preview on CPU or hotkey.

    Anonymous supported this idea  ·