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  1. 5 votes

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    K supported this idea  · 
  2. 199 votes

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    Thank you all for reporting this issue and providing us your valuable feedback.

    What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:

    1)Double click any Ai file to launch Illustrator
    2)Placing files in Illustrator via Bridge.

    For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.

    1. On opening a file in Illustrator the START SCREEN do…

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    K commented  · 

    I have the same issue as everyone on the forum. Thanks for the work around anonymous. However, the issue has been happening consistently for quite a long time. I'm disappointed Adobe has not fixed this yet. Everyone at my office has the same exact issue, so I know this isn't a one-time fluke.

    "Workaround...works for me at least.
    Preferences>General>
    Uncheck "Show the Start Workspace When No Documents Are Open""

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