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Juan Landi

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5 results found

  1. Illustrator CC18 is alwais, yet, unusable with Hight Sierra !!?

    2 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Juan Landi supported this idea  · 

  2. View Using GPU Gets Greyed Out Permanently with Outline Mode

    100 votes

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    Under Review  ·  151 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Juan Landi supported this idea  · 

  3. Can't finish previewing. Could not complete the requested operation.

    773 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    Juan Landi supported this idea  · 

  4. Info panel makes illustrator behave sluggish

    8 votes

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    7 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Juan Landi commented  · 

    I'm experiencing the same thing, illustrator ui seems very laggy. Sorry for flagging your comment. I clicked on it by mistake. :(

    Juan Landi supported this idea  · 

  5. Escape Key and Arrows Not Working With Illustrator 2019

    30 votes

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    71 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Resolved (Comments Open)  ·  Anjali responded

    Hi everyone,

    The issue seems to be fixed for all users. So please let us know if anyone else is still facing it, otherwise we can close the issue.

    Regards
    Anjali
    Adobe Illustrator

    Juan Landi supported this idea  ·