Scott Schiffbauer

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  1. 743 votes
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    Scott Schiffbauer commented  · 

    Gary, in the excitement of having a shiny new version of Illustrator, I did the very same thing mid-project. You think I would know better by now. Anyways, I reinstalled v22.1 via the Creative Cloud app (Manage -> Other Versions) and I'm back to being operational once again. I was even able to open and edit the files I created with v23. Hope that helps.

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    Scott Schiffbauer commented  · 

    I'm in the same boat here. after updating to AI 2019. I uninstalled/reinstalled and still suffering the effects of this bug. I've been issuing crash reports as the incidents arise. Please help.

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