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  1. Can't finish previewing. Could not complete the requested operation.

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Anonymous commented  · 

    I just saw that there is a person who has the same bug as me on this forum "can not finish previewing". I will download version 23.01.

    May I say that I have been working with Adobe since the first day of the company!

    I must say that I am SO disappointed in this company now, we could not imagine 25 years ago that Adobe pushes problematic software (this is the case of many versions in the near past).

    In my opinion, I should not be frustrated with software for which I paid that is not ready, or spend my time helping the company debug its software, the software must be ready and tested before take it out, point at the line.