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  1. 7 votes

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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    yes i found i had to zoom in to 300% just to scale from a corner. I have tried changing the handle styles in preferences. Also this seems to tie in with the flip (o) function flipping out and spin like crazy?

  2. 773 votes

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    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    had this probably a hundred times this week, this crash then doesnt create the save data (set to 2 mins) and when you reopen it is in outline mode (the preview freaks out then goes to outline you then have a few seconds to save before it crashes or just needs restarting