Anonymous
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4 votes
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200 votes
Thank you all for reporting this issue and providing us your valuable feedback.
What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:
1)Double click any Ai file to launch Illustrator
2)Placing files in Illustrator via Bridge.For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.
1. On opening a file in Illustrator the START SCREEN do…
An error occurred while saving the comment Anonymous commentedSame here. Please get this basic feature working ASAP! Losing the ability to open files from explorer pretty much cancels out any fancy enhancements made in decades AFAIAC. Pathetic.
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1 vote
An error occurred while saving the comment Anonymous commentedMe too now. Uninstalled & reinstalled. Anybody got any ideas?
Me too. Tried downgrading and that helped for a few days. now the same problem is back...