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Illustrator currently does not support 16-bit png images. We have taken note of this request.
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Illustrator currently does not support 16-bit png images. We have taken note of this request.
Open your photo in photoshop, go to image/mode/8 bits then save. Change it to 8 bits. Illustrator doesn't read 16 bits, so you have to convert it to 8 bits.