TP

My feedback

2 results found

  1. 9 votes
    How important is this to you?
    An error occurred while saving the comment
    TP commented  · 

    Same here. Get the error below when simply opening a file that contains four graphics in the graphic styles panel. Menus grayed out with spinning beachball; ultimately ends with a force quit.

    There is not enough memory available to process the appearance of an object.

    macOS Mojave 10.14.2 and 10.14.3
    4 GHz Intel Core i7
    32 GB 1600 MHz DDR3
    AMD Radeon R9 M290X 2048 MB

    Illustrator CC 2019 23.0.1 and 23.0.2 prerelease

    I was able to open the problematic file with the same versions of Illustrator using my laptop without issue, so I removed the graphics in the graphic styles panel and saved the file. The file then opened fine on my iMac.

    MacBook Pro (Retina, 15-inch, Mid 2015)
    2.8 GHz Intel Core i7
    16 GB 1600 MHz DDR3
    Intel Iris Pro 1536 MB

    TP supported this idea  · 
  2. 5 votes
    How important is this to you?
    An error occurred while saving the comment
    TP commented  · 

    Same problem here.

    macOS Mojave 10.14.2 and 10.14.3
    4 GHz Intel Core i7
    32 GB 1600 MHz DDR3
    AMD Radeon R9 M290X 2048 MB

    Illustrator CC 2019 23.0.1 and 23.0.2 prerelease

    TP supported this idea  · 

Feedback and Knowledge Base