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Tiffany Zink

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  1. Cannot open previous files or create new files in Illustrator V.23.0.1

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    3 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Tiffany Zink commented  · 

    Also, I'm using Windows 10 version 1803.

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    Tiffany Zink commented  · 

    YES! I'm having the same issue with both 2019 and 2018. First it was just the 2019 version. Anytime I create a new document or try to open a document, the screen glitches and it looks like a TV with stripes of white noise. Then I have to force quit. I'm using the newest version of Windows 10 and it's a powerful machine, so I shouldn't be having problems. Please Adobe fix this issue because I used to use Illustrator all the time until it stopped working completely. Subscriptions are too much to not have a working version of Illustrator at hand through the Creative Cloud.

    Tiffany Zink supported this idea  · 

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