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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Fixed: I had to use the CHAT option with customer support... they remote controlled my pc and fixed this issue. Probably took 20 minutes waiting to get helped and 20 minutes for them to complete the fix, restart my comp, and reinstall the app.

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    Anonymous commented  · 

    I'm having the same issue with the cc v 23.0.2.

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