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Edwin Caba

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    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Edwin Caba commented  · 

    Buenas noches, aun Illutrator 2019 esta causando mas problemas algunos ya esta corregido pero algunos no, en abro el illutrator y abro algunas ventanas y trato de serrar una de las ventanas de diseño lo que hace es que todos el programa se sierra, así que no vale la pena seguir usando la ultima versión de illutrator 2019 es mejor usar illutrator 2018
    y aun lo es actualizado y chupa memoria mas que cualquier programas me consume el 95% de la memoria y casi se frisa