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Yves Cully

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    426 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Yves Cully commented  · 

    Nothing changed in fact... Still crashes mores than 6 times per day... With 64 Gb RAM still "not enough memory" message !!!
    And what is weird is that I have no problemes on MacBook pro 2009 with only 8Gb Ram... Strange.
    So, let me know when you'll able to fix that, i'm loosing faith in Adobe.

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    Yves Cully commented  · 

    Nothing is fixed ... AI 23.04 under Mojave 10.14.6 and deinstallation and reinstallation of Illustrator with deleting all previous prefs.
    Still the same issue, the menu is greyed and no way to use it. I force quiting the prog and restart Illustrator in safe mode, all setups to zero.
    It's work so for 1 file and stick again with a second one.
    I work with Adobe since 25 years now, and i become nervous. I need to work and I pay the Adobe fee each month !!!!
    Please consider our complains !!

    Yves Cully supported this idea  · 

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