Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Anonymous commented
Guys, please fix this problem. It's been happening regularly with updates for over two years. You need cleaner update install processes...pretty basic stuff. It's the only program in the suite that runs into this issue.