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1. White flickering screen: Illustrator 2019 gltches out video card in Macs with AMD Radeon R9 M390 2 GB graphics card...

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   69 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Based on feedback, this issue is fixed by upgrading to MacOS Catalina . We are closing this .Let us know if you are still observing this on MacOS Catalina and we will reopen this thread.

   Regards
   Ankit Goyal
   Illustrator Team

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   Chris Aveni commented  ·  Sep 26, 2019  ·  Edit…  ·  Delete…

   I work with a 30 plus 2015 iMacs all running the AMD Radeon R9 M390 2GB GPU. Our entire office only uses the web apps for Microsoft office. The only Microsoft application that a handful of people may download is Microsoft Teams. I currently have 4 Macs that will experience this issues. We have replaced the Macs with the same 2015 model after having the Apple Store take a look and we get the same result. Does anyone have steps to reproduce handy?

   all of the Macs in our office have the following specs
   iMac (Retina 5K, 27-inch, Late 2015)
   4 GHz Intel Core i7
   32 GB 1867 MHz DDR3
   AMD Radeon R9 M390 2 GB

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   Chris Aveni supported this idea  ·  Sep 26, 2019