Dawn
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Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment
I have the same issue. It will not copy paste text or objects even with in Illustrator. It randomly stops working and randomly starts working. A reboot is not the answer either (program or system). This is crazy! I use the copy paste function in my job all the time exp. for text from other people. I really expect more from Adobe.