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    RightFont Support commented  · 

    We just had more researches on this issue, we confirmed it is an issue with Illustrator natively, we hope the Illustrator Team will fix it soon.

    And you can just deactivate the function auto activation fonts for Illustrator, please have a check the attached illustration.

    We also will try to find a workaround to fix it.

    If you have any questions, please let us know.

    Thanks,

    RightFont Support
    https://rightfontapp.com

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    RightFont Support commented  · 

    Hi Illustrator Team,

    This is the RightFont support, we had a research the issue, and we suppose it is caused by Illustrator natively. Could you please help us to make some debug on this issue? And we also will keep on it.

    We also have a tested with InDesign by the same process, but we did not reproduce the issue when running RightFont 5.
    Please take a look at the attached screen video.

    https://www.dropbox.com/s/ppuchqpz3usmao9/Screen%20Recording%202019-11-19%20at%2011.34.41%20AM.mp4?dl=0

    If you have any questions, please just contact us by the email support@rightfontapp.com.

    Thanks,

    RightFont Support

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