Skip to content

OS

My feedback

1 result found

  1. 262 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    OS commented  · 

    Sampling colors outside of the Illustrator is impossible on Windows/PC.

    When you drag the eyedropper tool to sample a color (for example from an image in another app or web browser) the eyedropper tool stops functioning correctly once outside of Illustrator. Its "sample" turns into pure black or white.

    This has been a problem at least since version 23 (maybe older). Just updated to v 24.0.1 (Illustrator 2020), still persists.

    The same feature is working perfectly fine in Photoshop.

    OS: Windows 10 v1809 64-bit

    OS supported this idea  · 

Feedback and Knowledge Base