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Eerk

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  1. 95 votes
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Eerk commented  · 

    @Ashutosh Chaturvedi: not completed! See my previous post with reproduction steps and a possible root cause.

    Eerk supported this idea  · 
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    Eerk commented  · 

    And another user with this issue: AI version 24.0.1 on latest Catalina.
    The files are in a OneDrive folder that is constantly synced. This has something to do with it.
    Just tested the following that switches the problem on and off:
    1. saved a file that has the issue outside of the OneDrive folder: no problem with any follow up save.
    2. Save as that same file within the OneDrive folder: problem comes back.

    Adobe should talk to Microsoft I guess…

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