Lynn
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Please try the steps mentioned on this page to have this issue resolved – https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html
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Please try the steps mentioned on this page to have this issue resolved – https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html
The program can't start because VCRUNTIME140_1.dll is missing from your computer. Try reinstalling the program to fix this problem. This happened after I updated, worked fine before the update.
I have reinstalled 4 times, restarted my computer and nothing works on fixing this issue. Please help.