Skip to content

Dominik Wierl

← Adobe Illustrator

My feedback

1 result found

  1. Screen is getting red, please help

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    13 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Dominik Wierl commented  · 

    Wow, still no update. Not even an answer. This is so adobe. Thanks!

    An error occurred while saving the comment
    Dominik Wierl commented  · 

    It's getting worse:

    An error occurred while saving the comment
    Dominik Wierl commented  · 

    I'm using a MacBook Pro 15" , 2019 with MacOS 10.15.5 and Illustrator 24.2.

    When I open a file in Illustrator it works fine until I open a second file. When I do this, a red border appears and I cant zoom or work with the file. I tried to delete everything which is installed with Illustrator (Also the .plist files) and tried to reinstall it but the same thing is happening again. Disabling the GPU in settings does fix this issue but using Illustrator on a high-end machine without it's full GPU power is worthless.

    I also created a new user account and the issue seems to be gone with this. But I don't want to create a new user account, every time this issue appears.

    Note: I did everything I've found here in the forum, so this issue seems to be back again :(

    Dominik Wierl supported this idea  · 

Feedback and Knowledge Base

(thinking…)